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How We Run Things at tot123

These terms set out what you agree to when you open an account with tot123 and use our lobby, including deposits through DANA, OVO, and GoPay. Access and eligibility depend on local law and are available where local law permits.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-eligible regions onlySubject to local law
tot123 How We Run Things at tot123
POLICY STANDARDS

How We Handle Your Account and Data

We take the obligations in these terms seriously, from how account data is stored to how wallet transactions are logged. Here is how we handle the parts of these terms that matter most to your account.

Account Data Retention

We keep your account records — including deposit history via DANA, OVO, and GoPay — for as long as required by applicable rules. You can request a copy through support.

Cookie and Session Use

We use session cookies to keep your account logged in during play. No personal data is sold to third parties. Cookie preferences can be adjusted in your browser settings.

Account Security Steps

Your account is protected by OTP verification on login and withdrawal. If you suspect unauthorised access, contact support immediately to freeze your account wallet.

Requesting Changes

To update your registered details or request account closure, contact us via live chat or email. We verify your identity before processing any account-level change.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account status, our support team is the right place to start. You can reach us through live chat inside the lobby, by email, or through our social messaging channel. We aim to respond to terms-related queries within one business day.

Live Chat Open the chat widget inside your account lobby to ask about a specific clause, your account status, or a transaction that relates to these terms.
Email Support Send a written query to our support address for formal terms questions. Include your account ID and the section of the terms you are asking about.
Social Messaging Reach our team on our official social channel for quicker acknowledgements. For detailed terms disputes, follow up with email to keep a record.

Common Questions About Our Terms

These are the questions we hear most often about account rules, wallet use, and what these terms mean for you in practice. If your question is not here, reach out through live chat.

Yes. All deposit and withdrawal activity through DANA, OVO, and GoPay falls under these terms. Your e-wallet provider's own rules also apply alongside ours.

We can update the terms when needed. We notify you through your registered account. Using the platform after that notification means you have accepted the revised terms.

Any balance in your account wallet is handled through the standard withdrawal process. Contact support for your specific situation and we will walk you through the steps.

Eligibility depends on local law where you are located. If your region is not supported, access to the lobby may be restricted. Check with support if you are unsure about your area.

Contact our support team via live chat or email with your account ID. We will retrieve your transaction history and account records in line with the retention rules in these terms.

The English version of these terms is the controlling version. If there is any conflict between translations or summaries and the English text, the English text applies.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.