Data We Collect and Why We Use It
When you open an account, we collect your name, email address, phone number, and the payment method you link — whether that's DANA, OVO, or GoPay. During account verification, we may ask for identity confirmation to match the wallet name to your account holder name, which
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is a standard step before withdrawals are processed. We log session data — the device type, browser, and IP address — to detect unusual access patterns and protect your account from unauthorised use. Transaction records tied to your DANA, OVO, or GoPay transfers are retained for
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the period required under applicable financial record-keeping standards. We do not collect data beyond what is necessary to run your account, process payments, and respond to support requests. If you contact our support team, the conversation is logged so we can follow up accurately. We do
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not sell, rent, or trade your personal data to external marketing parties. Cookies and similar tracking tools are used to keep your session active and remember your preferences across visits — you can manage cookie settings through your browser at any time. Data shared with payment
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processors like DANA, OVO, and GoPay is limited to what those processors need to complete your transaction. Our full data retention schedule and the legal bases we rely on are available on request through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.